Whose pipe is it?
Sydney Water maintains its wastewater network.
You look after the private pipes from your property up to where they join it.
Signs it may be their side
- The overflow is beyond your boundary
- Your neighbours have the same problem
- It keeps overflowing when no water is being used
Not sure who owns the pipe?
Check with Sydney Water whether the problem could be in its network.
If it is on your side
Private blockages need a licensed plumber.
If the plumber finds the blockage is in the network, they report it, and reasonable out of pocket costs may be claimable. Keep your invoices.
Heavy rain
Heavy rain may overload the network. If drains act up only in a storm, that can be why.
Questions people ask us
Is it my pipe or Sydney Water's?
Sydney Water maintains its wastewater network. You look after the private pipes from your property up to where they join that network.
It may be on their side if the overflow is beyond your boundary, your neighbours have the same problem, or it keeps overflowing when no water is being used.
If unsure, check with Sydney Water whether the blockage could be in its network.
Why does the drain smell after rain?
Sydney Water says heavy rain can overload the wastewater system. If your drain in Dee Why or Narrabeen only plays up after rain, tell us that when you get in touch.
A crack or partial blockage in your own pipe can do the same. If it keeps happening, describe when it occurs so we can discuss the next steps.
Stormwater follows a different route from private drains to street gutters and out to beaches, creeks and lagoons, including Narrabeen, Dee Why and Manly lagoons.
What does a camera check show?
A camera inspection can help locate roots, cracks, built-up fat or something stuck inside a pipe.
For an older home in Newport with a clay sewer pipe, it may help assess possible cracks or roots.
It is a separate service to discuss when needed, not a free check included with every job.
How much does it cost?
Pipe relining is from around $3,000 inc GST. Blocked drains and our other services are quoted after a look.
Guide only. Your fixed written price comes before any repair starts.
Get a fast quote
A few details is all we need. We'll be in touch within 30 minutes.